Privacy Policy

Last Updated: [Insert Date]

Moosa Medical Complex / Al-Atta Chest & Sleep Clinic (“we,” “our,” “us”) respects and protects the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

When you use our website or services, we may collect:

Personal Information: Name, phone number, email address, city, appointment details, and medical queries you share with us through forms.
Health Information: Details you provide voluntarily for consultation or appointment purposes.
Technical Information: IP address, browser type, and cookies for website analytics and functionality.

2. How We Use Your Information

We use the information collected for:

Booking appointments and responding to your queries.
Communicating with you about services, reminders, or follow-ups.
Improving our website and patient experience.
Ensuring patient safety and quality medical care.

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

Your data may only be shared with:

Our medical team and staff for providing healthcare services.
Third-party service providers (such as hosting or analytics tools) who help us maintain our website, under strict confidentiality agreements.
Legal authorities if required by law or to protect the safety of our patients and staff.

4. Data Security

We implement industry-standard security measures to protect your personal and medical data from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet can be guaranteed 100% secure.

5. Cookies & Tracking

Our website may use cookies to improve your browsing experience and analyze site performance. You can disable cookies in your browser settings, but some features of the website may not work properly.

6. Your Rights

As a patient and website user, you have the right to:

Access the information we hold about you.
Request correction of inaccurate data.
Request deletion of your personal data (subject to medical/legal obligations).
Opt out of receiving non-essential communications.

7. Third-Party Links

Our website may contain links to external sites (such as WhatsApp or social media). We are not responsible for the privacy practices of those third-party websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

📍 Moosa Medical Complex / Al-Atta Chest & Sleep Clinic
📞 (+92)300-7772442
📧 Info@moosamedicalcomplex.com
🌐 https://moosamedicalcomplex.com/